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Outsourced HR · Australia-wide

Need Ongoing Outsourced HR Support but Cannot Justify a Full-Time Hire?

A full-time HR manager costs $180,000 or more all-in. Outsourced HR consulting from $250 per hour, billed in 15-minute increments, with no lock-in contracts.

Use the HR Cost Comparison Calculator Compare Retainer Plans
Or call Daniel directly: 1300 23 44 23
★★★★★ 5.0 · Verified Google reviews
You deal with Daniel directly. Every engagement, every call.
Credentials & guarantees
MBA
Cert IV Investigations
Cert IV WHS
AHRI Member
Professionally Insured
Fixed-Fee Pricing
No Lock-In Contracts
★★★★★ 5.0 on Google
The growth tipping point

When DIY HR Stops Working

Your business has grown. What started as managing a handful of employees has become dealing with compliance obligations, performance issues, leave requests, policy questions, and the occasional crisis that needs an immediate, qualified response. You are spending hours each week on HR tasks that fall outside your expertise, and every hour spent navigating employment law and people issues is an hour not spent on your core business.

The in-house alternative
$180,000+
All-in annual cost of a full-time HR manager including salary ($120k–$150k), superannuation, leave entitlements, and management overhead.
Before recruitment costs, onboarding, and the productivity gap during ramp-up.
Outsourced HR
  • Ad-Hoc from $250/hr, billed in 15-minute increments
  • HR Partner retainer — monthly hours with rollover
  • HR Manager retainer — substantial hours + onsite visits
No lock-in contracts. No minimum commitment.
Outgrowing DIY HR

Your Business Has Outgrown DIY HR: When to Outsource

The HR Support Tipping Point for Growing Businesses

Many Australian businesses reach a point where HR matters start consuming more of the owner's time than they can afford to give. It might happen at five employees, fifty, or one hundred. The trigger is not a specific headcount but the moment when the complexity of employer obligations under the Fair Work Act, the frequency of people issues, the volume of administrative HR work, and the risk of getting something wrong start outweighing what the business can manage internally. At that point, outsourced HR services fill the gap, providing businesses with access to effective HR advice, proactive compliance management, and a qualified professional to call when situations arise, without the cost, the recruitment process, and the long-term commitment of a full-time HR position.

If you are spending more time on people management than on your business goals, if compliance questions are consuming your attention, if you have had a situation arise and realised you need expert HR advice, or if you are avoiding a difficult conversation because you are not sure of the correct process, you have likely reached the point where outsourced HR support is the most practical and cost-effective solution for your business.

Three Outsourced HR Service Models: Work with Daniel

Brookvale HR Solutions offers three HR outsourcing models, each providing tailored HR solutions for a different stage of business growth and a different level of HR need. All three are delivered personally by Daniel. The pricing is transparent, and none of the engagement models require a lock-in contract. This flexible HR approach means if your HR needs change, your engagement model can change with them.

One of the most common things I hear from new clients is that they previously called an HR hotline or a larger consultancy and had to explain their situation from scratch every time. That is the problem outsourced HR solves when it is done properly. I know your business, your people, your policies, and your history. When you call, I pick up where we left off.

Engagement models

Outsourced HR Engagement Models

Three tiers, scaling to the level of HR support your business needs. All three are delivered personally by Daniel. Full inclusions on the Pricing page.

Ad-Hoc HR Advice

Pay-as-you-go sense-check

$250/ hour
Billed in 15-minute increments. No minimum commitment.
  • One-off sense-checks on difficult decisions
  • Preparation for a difficult conversation
  • Second opinion on a contract clause
  • Decision stress-testing before you act
Book a 15-minute increment
HR Manager

Embedded senior HR resource

$4,000/ month
For businesses that require an embedded, senior human resources resource on an ongoing basis.
  • 20 hours of dedicated HR consulting
  • One onsite visit per month
  • Comprehensive HR Compliance Audit at commencement
  • Additional hours at $250/hr
Discuss an HR Manager engagement
Diagnostic entry

Not sure where to start? The HR Compliance Audit establishes a clear baseline for your business.

  1. Compliance Gap Map
    Structured review of your existing employment framework against current Australian employment legislation.
  2. Risk-Prioritised Roadmap
    Every gap identified, prioritised by exposure, with practical remediation actions.
  3. Engagement Model Recommendation
    A clear recommendation on which model (Ad-Hoc, HR Partner, or HR Manager) fits your business stage and ongoing HR needs.

HR Compliance Audit starts from $1,500 + GST. Fully credited toward any follow-on work including retainer engagements.

Compare the cost

HR Cost Comparison Calculator

Compare the cost of external HR support against a full-time HR hire based on the size of your business. Move the sliders and the calculator returns the cost comparison across ad hoc, retainer, and in-house hire.

Tool

HR Cost Comparison Calculator

Takes about 1 minute.

See how outsourced HR support compares to a full-time in-house hire, based on your headcount and HR hours.

10
1100
8
1100

Include time spent on contracts, policies, performance management, compliance questions, payroll queries, and recruitment.

Result

HR Partner is the most cost-effective option.

In-House HR Manager

$16,875/mo

Monthly
$16,875
Annual
$202,500
Note
Base $150,000 + 35% on-costs.

Ad hoc

$2,000/mo

Monthly
$2,000
Annual
$24,000
Note
8 × $250

HR Partner

$1,750/mo

Monthly
$1,750
Annual
$21,000
Note
$1,000 + 3 × $250

Annual savings vs an in-house hire: $181,500

Ready to talk numbers with Daniel?

Choose the plan that matches your headcount and HR volume, or book a call to run the numbers for your specific business.

Why Brookvale HR Solutions

What Sets Brookvale HR Solutions Apart

Compared to a Recruitment Agency

Many recruitment agencies offer HR consulting as an add-on service, typically staffed by recruiters who handle HR enquiries alongside their core recruitment work. The HR service is a secondary offering, not the primary focus, and is not equivalent to having a dedicated HR department or specialist working on your matters. Brookvale HR Solutions is a dedicated HR consultancy. Daniel is a senior HR specialist with an MBA, not a recruiter who also answers HR questions. Read more about Daniel's qualifications, experience, and approach on the About page. Every engagement, from a single ad-hoc call to a comprehensive HR Manager retainer, is led by Daniel personally. There are no account managers filtering your calls. No junior consultants handling your matters. No handoffs to someone who does not know your business or your industry.

When you call, I pick up where we left off.

Compared to an In-House HR Hire

The sole practitioner model means you work with the same experienced HR professional every time you engage Brookvale HR Solutions. Daniel knows your business, your people, your HR policies, your award obligations, and the history of every matter he has worked on with you. That continuity and depth of knowledge is not available from a larger firm where your file is allocated to whichever consultant happens to be available that week. Unlike an in-house HR hire, you do not carry the cost of salary, superannuation, leave entitlements, and management overhead, and unlike an external firm, you do not lose institutional memory between engagements. Daniel has provided HR consulting services and outsourced HR support across dozens of industries including defence, education, manufacturing, professional services, not-for-profit, sports, and hospitality, among others.

That breadth of experience means you receive expert HR support and solutions tailored to your business, informed by best practice from comparable organisations across sectors.

How Daniel works

How Daniel Works with Retainer Clients

Every retainer engagement is delivered personally by Daniel. There are no account managers filtering your calls, no junior consultants handling your matters, and no handoffs between people who do not know your business. The same senior HR professional who scopes the engagement does the work, and stays across your policies, your people, and your history. That continuity is what makes the retainer model effective: when a situation arises, the context is already there.

  • MBA
  • Cert IV Government Investigations
  • Cert IV WHS
  • AHRI Member
  • Former Military Police Officer
Client review

What clients say about working with Daniel

★★★★★ 5.0
Verified Google review
“We recently worked with Brookvale HR Solutions to conduct a full HR audit, implement a new HR and safety policy suite, and resolve a difficult employee performance issue. Dan made the whole process straightforward, gave very practical advice, and ensured we were compliant at every step. We're now much clearer and more confident in how we manage our team, and we feel our HR and safety foundations are in a much stronger position. We will continue working with Dan and the team for all our HR needs and highly recommend them to any business needing HR support.”
L
Linton Chataway
Google Review
FAQ

Frequently Asked Questions About Outsourced HR Services

Common questions on the engagement models, the scope of HR services, and how outsourced HR scales with your business.

Still have a question?
Call Daniel on 1300 23 44 23
What Outsourced HR Services Can Australian Businesses Depend On?

Outsourced HR services for Australian businesses typically cover the full scope of people management and compliance obligations that an in-house HR team would handle. Through Brookvale HR Solutions, businesses in Australia can access HR advice on employment contracts, award interpretation, performance management, termination processes, workplace investigations, HR policies and procedures, and ongoing compliance monitoring. The HR services you can depend on are determined by the engagement model you choose, with each tier providing a different depth of ongoing support. Whether your business is looking to outsource HR on an ad-hoc basis or through a comprehensive retainer, the scope is tailored to your HR needs.

How Does Expert HR Consulting Drive Business Growth?

Qualified HR support removes the compliance risk and people management burden that slows business growth. Gallup's Q12 meta-analysis found that organisations with highly engaged workforces experience 23% greater profitability and up to 18% higher productivity than those with low engagement. When HR processes are handled correctly, business owners can redirect their time toward revenue-generating activities, strategic planning, and operational improvement. Outsourced HR consulting also helps drive your business forward by identifying and resolving workforce issues before they escalate into costly disputes, Fair Work claims, or staff turnover. For growing businesses, having experienced HR guidance means you can scale your workforce with confidence that your employment framework keeps your business compliant at every stage.

What Is Included in Outsourced HR Packages and Solutions?

Brookvale HR Solutions does not operate fixed retainer packages where every client pays the same monthly fee for the same deliverables. Instead, retainer plans scale to the level of support your business needs, and fixed-fee products (such as the Workplace Foundations Package or HR Compliance Audit) cover specific projects. Ad-hoc support covers individual HR matters as they arise. Retainer plans include a set number of monthly hours for ongoing advisory work, compliance reviews, policy development, and proactive HR management. The HR Manager retainer also includes onsite presence and an initial HR Compliance Audit. Full details of all outsourced HR solutions and pricing are available on the Products and Pricing page.

Can Smaller Businesses Outsource HR?

Yes. Outsourced HR support is available to businesses of every size, and the engagement model scales to suit. For businesses with fewer than 10 employees, ad-hoc HR consulting gives you access to senior expertise without a monthly commitment. You pay only for the time you use. Many smaller organisations find that having a qualified HR consultant available to call when a situation arises, whether it is a termination, a complaint, or a compliance question, provides the same level of protection that larger organisations get from a dedicated in-house HR team, without the cost of a permanent hire. Outsourced HR allows you to keep your business protected and access the same calibre of HR advice as larger organisations.

How Does Tailored HR Outsourcing Simplify Compliance?

Australian employment legislation is complex and changes frequently. Tailored HR outsourcing means your compliance obligations are monitored and managed by a qualified professional who stays across legislative changes, award updates, and emerging requirements such as psychosocial safety obligations and positive duty compliance. Rather than reacting to compliance issues after they arise, outsourced HR simplifies compliance by building it into your ongoing HR plan. This proactive approach means your business remains compliant, your HR documentation stays current, and your exposure to risk is actively managed.

Situations where ongoing support helps

Situations Where Ongoing Support Helps

Foundation gap

No HR Policies

If your business has grown without formalising its HR framework, ongoing support can include building the workplace policies, employment contracts, and procedures your business needs alongside the day-to-day advisory work.

View No HR Policies
Pay compliance

Paying Correctly?

Award interpretation and payroll compliance are areas where ongoing compliance support prevents issues from developing over time. A retainer ensures your award classifications and payroll configurations are reviewed regularly.

View Paying Correctly?
Termination risk

Letting Someone Go

Termination, performance management, and disciplinary processes are among the more common reasons business owners seek ongoing HR support. Having a senior HR professional available means the process is handled correctly from the outset.

View Letting Someone Go
Embedded HR

Fractional HR

If your business has moved past ad-hoc or retainer support and needs embedded HR leadership without the permanent headcount, fractional HR delivers senior HR capability at the leadership level.

View Fractional HR
Next step

Senior HR Expertise, Without the Overhead. Start with a Conversation.

Not sure where to start? Start with a free 30-minute strategy call or run the HR Cost Comparison Calculator. Call 1300 23 44 23 or book online via Calendly.