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RIGHT TO DISCONNECT PACK · $1,450 · FIXED FEE · NO LOCK-IN

Right to Disconnect Pack: Employer Compliance Made Simple

The right to disconnect took effect for non-small business employers on 26 August 2024, and for small business employers (fewer than 15 employees) on 26 August 2025. Both groups are now operating under the law. The Fair Work Commission can issue stop orders and impose penalties where employers do not have appropriate frameworks in place. Simply continuing to operate without a policy is no longer a viable position for any employer.

Brookvale HR Solutions delivers the Right to Disconnect Pack: a complete compliance package covering policy, manager guidelines, contract review, and implementation support. Daniel Holbrook builds every document for the specific business, its industry, its workforce composition, and its existing employment agreements. This is not a template. $1,450, fixed fee.

Book a free 30-minute call with Daniel
No obligation · 30-min strategy call · No lock-in contracts
Or call Daniel directly: 1300 23 44 23
★★★★★ 5.0 · Verified Google reviews
Credentials & guarantees
MBA
Cert IV Investigations
Cert IV WHS
AHRI Member
Professionally Insured
Fixed-Fee Pricing
No Lock-In Contracts
★★★★★ 5.0 on Google
The legislative reality

Why Every Employer Now Needs a Documented Position

The right to disconnect is now a workplace right under the general protections provisions of the Fair Work Act. Employers who continue to operate without a documented policy, manager guidelines, and contract clauses that reflect the new framework face Fair Work Commission stop-order applications and adverse-action exposure.

26 August 2024

Non-small business commencement

The right to disconnect commenced for employers with 15 or more employees on 26 August 2024. Employers operating without a documented framework since that date have been carrying compliance exposure for over a year.

26 August 2025

Small business commencement

The right to disconnect commenced for employers with fewer than 15 employees on 26 August 2025. Every employer regardless of size now operates under the law and is expected to have a documented position on after-hours contact.

Workplace right

Adverse action and stop-order exposure

Because the right to disconnect is a workplace right under the general protections, taking adverse action against an employee for exercising it creates a separate adverse-action exposure. The Fair Work Commission can also issue stop orders on application.

Not sure where your business stands?

The HR Compliance Audit pinpoints the gaps.

A 15-point gap analysis covering right to disconnect obligations, employment contracts, and workplace policies. $1,500 fixed fee, fully credited toward follow-on work including the Right to Disconnect Pack.

What's Included

What the Right to Disconnect Pack Includes for Employers

The following deliverables are tailored to each business. Daniel personally develops every document, ensuring the pack integrates with existing employment contracts, enterprise agreements, and Modern Award obligations.

  • Right to Disconnect Policy tailored to the business

    A standalone policy aligned with the Fair Work Act, applicable Modern Award, and any enterprise agreement, addressing both employer and employee rights and obligations.

  • After-hours contact guidelines for managers

    Practical guidelines on what contact is reasonable, what is not, and how to handle the Fair Work Act "reasonableness" factors in real situations.

  • On-call and availability framework (where applicable)

    A framework that distinguishes on-call requirements from general after-hours contact for businesses with staff required to be available outside standard hours.

  • Employment contract clauses review and update recommendations

    Review of existing contracts and recommendations for any clause updates required to comply with the right to disconnect provisions.

  • Enterprise agreement and Award interaction analysis

    Analysis of how the right to disconnect interacts with any enterprise agreement or Modern Award provisions that apply to the business.

  • Manager briefing document

    A practical briefing for managers and supervisors explaining the legal obligations, what constitutes unreasonable contact, and how to manage the transition.

  • Implementation guidance and rollout recommendations

    Step-by-step guidance on communicating the policy, integrating it with existing HR documentation, and managing employee acknowledgement.

  • Debrief call with the business owner

    Daniel walks the business owner through every document, the rationale behind each provision, and any business-specific questions.

Right to Disconnect Pack Pricing

Fixed-Fee Pricing for the Complete Pack

Fixed fee
$1,450
Includes debrief call · No lock-in contracts

$1,450. Fixed fee.

Every deliverable is developed from scratch for the specific business. No templates downloaded from the internet, no generic frameworks adapted at the last minute. The price covers the complete pack including the debrief call. No additional charges, no hourly overruns, and no lock-in contracts.

Book a free 30-minute call
Or call Daniel directly on 1300 23 44 23

All prices exclude GST.

Tool

Right to Disconnect Readiness Check

Step 1 of 5

Takes about 2 minutes.

Five questions. See where your business stands on right to disconnect compliance and what needs attention.

Written policy covering out-of-hours contact?
What the law requires

What the Right to Disconnect Law Requires

The right to disconnect gives employees the right to refuse to read or respond to contact, or to monitor contact or attempted contact, from the employer outside their working hours, unless the refusal is unreasonable. The legislation applies to contact from the employer and from third parties where the contact relates to the employee’s work.

Whether a refusal is reasonable depends on factors set out in the Fair Work Act: the reason for the contact, the disruption to the employee, whether they are compensated for being available, the nature of the role, and the employee’s personal circumstances. For a deeper walkthrough of how these factors apply in practice, see the right to disconnect guide.

Who This Is For

Which Employers Need This Pack

The Right to Disconnect Pack is relevant to any employer where staff are contacted outside standard working hours. This includes:

  • Businesses where managers regularly email, call, or message employees after hours or on weekends.
  • Businesses with on-call or availability arrangements that are not formally documented as a work arrangement.
  • Businesses with staff in different time zones, where normal hours for one person fall outside normal hours for another.
  • Businesses operating under flexible work arrangements where the boundaries between work and personal time require clear definition.

If you are unsure whether your current arrangements comply with the right to disconnect requirements, book a call with Daniel to discuss your situation. You can also take the Readiness Check above or explore other compliance tools to identify gaps in your current framework.

Verified client feedback

From a recent client engagement.

Marnie Euler
★★★★★ Google Review
Verified Google review
I recently engaged Brookvale HR Solutions, led by Dan and his team, and was thoroughly impressed. Dan combines deep HR expertise with a practical, people-first approach. He provides clear advice and handles complex issues with professionalism and empathy. He’s a HR / Safety weapon. 10/10 recommend!
FAQ

Frequently Asked Questions About the Right to Disconnect

Is the Right to Disconnect a Workplace Right Under the Fair Work Act?
Yes. The right to disconnect is a workplace right under the general protections provisions of the Fair Work Act 2009. This means an employer cannot take adverse action against an employee for exercising their right to refuse employer or third-party contact outside their working hours. If a dispute arises, the Fair Work Commission can step in to make orders, including stop orders and penalties.
Can Employees Refuse to Read, Respond to, or Monitor Contact Outside Work Hours?
Employees have the right to refuse to read or respond to contact, and to refuse to monitor contact or attempted contact, from their employer or a third party outside their ordinary work hours, unless the refusal is unreasonable. This includes emails, calls, messages, and any other form of work communication. The right applies regardless of whether the employee is required to perform work during the period of contact.
Does the Right to Disconnect Apply to Small Business Employers?
The right to disconnect provisions have applied to small business employers (those with fewer than 15 employees) since 26 August 2025. Non-small business employers have been subject to these disconnect laws since 26 August 2024. Every employer, regardless of size, should incorporate the right to disconnect into their existing workplace policies and employment contracts to comply with the law.
What Happens When an Employee’s Refusal Is Unreasonable?
If an employee’s refusal to respond to contact is unreasonable, the employer and employee should first attempt to resolve the matter at the workplace level. If the matter cannot be resolved, either party can apply to the Fair Work Commission for an order. The Commission will consider whether the contact was reasonable, whether the employee’s refusal was unreasonable, and the circumstances of both the employer and the employee. Having a documented policy framework, such as the Right to Disconnect Pack, establishes the employer’s position and provides a basis for resolving disputes before they escalate.
How Should Employers Incorporate the Right to Disconnect into Existing Frameworks?
Employers should review existing employment contracts, enterprise agreements, and workplace policies to identify provisions that may conflict with the new right to disconnect. The right to disconnect is important for employers because it requires a documented position on after-hours contact. Simply ignoring work communication boundaries creates risk. A structured approach covering policy, manager guidelines, contract review, and implementation is the most effective way to comply with the law and protect the business.
How Long Does It Take to Deliver the Right to Disconnect Pack?
Daniel delivers the complete pack within two weeks of the initial scoping call. The process starts with a short call to understand the business, its workforce composition, and any existing documentation. The scoping call identifies anything that would extend the timeframe, for example a complex enterprise agreement or an unusual award interaction, so the business has clarity on delivery before anything proceeds.
Ready to start

Book a Free 30-Minute Call with Daniel

$1,450 fixed fee. Complete pack delivered within two weeks of scoping. No lock-in contracts. A direct conversation about your right-to-disconnect position, and a structured path to a compliant framework.

Book a Free 30-Minute Call
Or call 1300 23 44 23
All prices exclusive of GST. Prefer a conversation first? Book a free 30-minute strategy call with Daniel via Calendly.